- My game crashes while loading or immediately after launching after the 1.54.5403 update.
- My game progress was reset after updating the app to the 1.54.5401 version.
- The completed quests are not counted into the event statistics in the 1.54.5403 game version
- Mini-event hasn't appeared in my game.
- I'm receiving the error message “Content is in download queue” after the game update.
- How do I update the game?
- G5 Fair and Safe Play
- How to unsubscribe from G5 Newsletters?
- I haven't received my in-game purchase made at the Microsoft Store
- When launching the game on my PC, I receive the 0x803F8001 error message.
- While playing the Explosive Party contest locations, there are no highlighted items on the list - the fix is available!
- The Gemstone Vault mini-game won't progress past level 1 in the 1.53.5300 game version - the fix is available!
- I saw an announcement that G5 Web browser players will no longer receive any updates for Hidden City. Will I be able to transfer my progress to another platform and continue playing the updated version?
- The "connection to G5 Friends network is lost" error
- Apps and updates are no longer available for the Chinese App Store
- I saw an announcement on Facebook that Hidden City is no longer supported. Will I be able to transfer my progress to another platform and continue playing?