- Starting from the 1.48.4801 game version, I cannot claim the infinite energy offer after I relaunch my game
- My progress in Detective Contest has been reset.
- I'm receiving the error message “Content is in download queue” after the game update.
- How to unsubscribe from G5 Newsletters?
- After the latest 1.22.2200 update my game crashes on the loading screen
- My game crashes while investigating any game location after the new 1.49.4900 update
- How can I get special gifts from the "Summer Heat Relief" promotion?
- The "connection to G5 Friends network is lost" error
- Apps and updates are no longer available for the Chinese App Store
- I saw an announcement on Facebook that Hidden City is no longer supported. Will I be able to transfer my progress to another platform and continue playing?