Dear Players!
We are happy to inform you that our Technical Team has fixed this problem in the newest 1.32.3204 update. The problem should not reoccur after updating your app version.
However, to restore your game progress manually, contact our Support Team at support@g5e.com and include the following details:
- Your G5 Friends Player Login.
- The email address associated with your G5 Friends profile.
- Your device model and firmware version.
- Your IDFA number.
After that, please don't launch the game until our support specialists notify you.