Our Technical Team is aware of the issue and they are looking for the cause of it.
Please contact our Customer Support Team at email@example.com and provide us with the following information, so we could investigate this issue further:
• Your G5 Friends Player Login
• The game you're having issues with
• The level you've reached in the game
• Your device model
• Your IDFA number.
Here’s how to find your IDFA:
• Launch the game on your device.
• Wait for the page with our games to appear.
• Tap the hidden button in the upper left hand corner on our “Continue to Game” screen and an automatically created letter form will appear.
• Your DI / IDFA will be indicated at the bottom of this letter.
• Simply tap Send and your DI / IDFA information will be sent to us; you don’t need to do anything else.
• Or you can simply copy the DI / IDFA from the form and send it in your reply to this email.