The Hidden Treasures

Question: My game crashes when I try to pick a gift for an event collection I have already assembled.

Question: How do I use Coins?

Answer: Coins (doubloons) are used to unlock new landmarks in the game. Also, you can purchase the following Tools and Talismans with Coins in the Shop:

• Compass;
• Hurricane;
• Magic Hourglass;
• Freezer;
• Lantern;
• Sea Turtle Amulet;
• Shark Tooth.

Question: How do I request gifts from my Friends?

Answer: You can request specific items from Friends performing the steps below:

• Open your Collections menu.
• Find the collection item you need.
• Under this item you'll see the small blue icon with two people silhouettes on it  .  Select this icon and the tab with all your Friends will appear.
• Select the Friends you want to ask the item from by choosing their icons or "Select all".
• Select the "Send request" button in the lower part of the screen.
• Your request will be sent to your Friends.

Question: What are levels of mastery of location? How many levels are there?

Answer: Locations have levels of mastery that increase as you progress in the game. Each successful exploration increases the level of mastery's progress percentage. As you reach 100%, the level of mastery of the location increases. There are eight levels of mastery in total:

1 - Gob
2 - Matelot
3 - Shipmate
4 - Cox
5 - Shipmaster
6 - Bosun
7 - Captain
8 - Admiral

Question: I cannot launch the game. What should I do? 

Answer: If you are having problems opening the game, please contact our Support Team at support@g5e.com with the detailed description of your issue for us to investigate your matter as quickly as possible.

Question:  I have already played this game on my previous device and now I’ve got a new one. How can I transfer the game progress I’ve already made to it?

Answer:  In order to save/restore your game progress, please log into your G5 Friends account in the following way:

• Tap on the 'Friends' icon at the bottom of the screen on your main game board.
• In a new window tap 'My Profile' in the very bottom of the screen.
• Tap on 'Change Player' in order to log in with the Player Login and password you used in your game before.
• Tap on 'Sign in' to confirm.

Question: The game doesn’t run after installation or shuts down during play.

Answer: To ensure optimal performance of the game, it is recommended that you restart your device after installing a new application.