I did not receive the purchase in the game. May 07, 2022 19:53 Updated Please provide us with the details below at firstname.lastname@example.org, so we could resolve your issue: Purchase receipt Your game board screenshot Your G5 Friends Player Login (if available) Your device model and the number of OS version Your IDFA number. Related articles How to find your IDFA How do I find the purchase receipt? I get the error message while making a purchase. I cannot connect to the Store while making a purchase. I was charged twice.