We are already investigating the cause of the issue and would appreciate your help. Please contact our Support Team at email@example.com and specify the following information:
- Your G5 Friends Player Login.
- The email address associated with your G5 Friends profile.
- Your device model and firmware version.
- Your IDFA number.
- Were the time and date settings changed on your device before the issue occurred?
- Are time and date set correctly on your device? Are they up-to-date?