If you play the game on the iOS or Mac platform, you can delete your G5 Friends account directly from the game. In case you play the game on other platforms, please contact us at privacy@g5e.com and we will offer you further guidance.
Here are the steps for deleting your account on the iOS or Mac platform only:
- Locate the 'Friends' icon at the bottom of the screen on your main game board.
- In a new window, select 'My Profile' at the very bottom of the screen.
- Select 'Delete account' under the nickname field.
- Check the box in the 'Account Deletion Process' window and select the 'Proceed With Deletion' button.
- In the next step you can optionally unsubscribe from the G5 newsletter. Choose your preferred 'Yes' or 'No' option and select the 'Proceed With Deletion' button.
- Enter your player login/email address and password, then select the 'Delete Account' button to confirm and complete the account deletion process.
After that, your G5 Friends account together with the personal information it contains will be deleted and a new default account will be created with the current game progress.