If you've experienced a similar problem, please contact us at email@example.com and include the following details:
- The level you reached in the game before losing your progress.
- The date the issue occurred.
- Your G5 Friends Player Login and the email address associated with your G5 Friends account.
- The device model and firmware version you are currently running on your device.
After you sent this information to our Team, please don't launch the game until our support specialists notify you.