General troubleshooting questions
- G5 Fair and Safe Play
- How to unsubscribe from G5 Newsletters?
- I am experiencing technical issues with the game.
- I'm receiving a “Content is in download queue” error message.
- How to find your IDFA?
- The language in my game on Facebook has changed to English.
G5 Friends account questions
- How do I create a G5 Friends account?
- How do I log into my G5 Friends account?
- When I enter my email to save my game progress, I get the error message that 'Email address is already in use'.
- How can I delete my G5 Friends account?
- I have already created a G5 Friends account, but I don't remember my Player Login/ password.
- I've filled in the fields in My Profile, but it shows only 85% complete.
Purchase issues
Refunds
- How can I request a refund for the purchase I made at the G5 Store?
- How can I request a refund for the purchase I made at the App Store?
- How can I request a refund for the purchase I made on Google Play?
- How can I request a refund for the purchase I made at the Microsoft Store?
- How can I request a refund for the purchase I made at the Amazon Appstore?
- How can I request a refund for the purchase I made on Facebook?