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  1. G5 Entertainment
  2. Announcements

Announcements

G5 Store issues

  • When trying to download the game from the G5 Store I get the error message "Cannot open app package. The ms-appinstaller protocol has been disabled. Please ask the vendor to update the weblink. For more information go to aka.ms/ms-appinstaller-disabled."
  • When I try to update my game, I get the following error message "App installation failed with error message: error 0x8007000D: Opening the package from location game.appx failed. (0x8007000d)"

G5 Friends issues

  • The "connection to G5 Friends network is lost" error

G5 Games have been removed from the Chinese App Store

  • Apps and updates are no longer available for the Chinese App Store

Facebook games issues

  • I saw an announcement on Facebook that Hidden City is no longer supported. Will I be able to transfer my progress to another platform and continue playing?
  • Issues with accessing games on Facebook

Changing the language of the game

  • My game is in English and I would like to change the language of the game.

The Secret Society® – Hidden Mystery

  • The Secret Society is no longer available on Facebook
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